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The European Information Technologies Certification Institute - EITCI ASBL

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EITCI Institute ASBL

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EITC/IS/DORA Digital Operational Resilience Act

by EITCA Academy / Monday, 29 June 2026 / Published in

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EITC/IS/DORA Digital Operational Resilience Act is the European IT Certification programme on understanding and applying the EU DORA framework from the perspective of cybersecurity, ICT risk management, incident response, operational resilience testing, cloud and ICT third-party risk, supervisory evidence and practical control-list operation.

The curriculum of the EITC/IS/DORA Digital Operational Resilience Act focuses on practical competencies in identifying DORA scope and financial-sector ICT dependencies, understanding digital operational resilience, supporting ICT risk management governance, classifying and handling ICT-related incidents, preparing resilience testing activities, managing ICT third-party and cloud risk, coordinating cyber threat information sharing, maintaining supervisory evidence and using DORA control lists, operating cadence and readiness sign-off packs. The programme is organized within a step-by-step structure of lessons and topics, encompassing comprehensive and structured EITCI certification curriculum self-learning materials supported by official open-access EUR-Lex, European Commission, European Supervisory Authorities, ECB, ENISA and selected open-access introductory video/reference materials as a basis for preparation towards earning this EITC Certification by passing a corresponding examination.

The Digital Operational Resilience Act (DORA), Regulation (EU) 2022/2554, establishes a harmonised EU framework for digital operational resilience in the financial sector. From a cybersecurity perspective it is not merely a compliance text. It directly affects ICT asset mapping, business continuity, identity and access control, logging and monitoring, vulnerability management, incident classification, crisis communication, recovery testing, cloud outsourcing, supplier assurance, concentration risk and evidence of management oversight. This programme therefore teaches DORA as the financial-sector ICT resilience layer that complements EITC/IS/NIS2 and EITC/IS/GDPR: DORA focuses on financial-sector ICT operational resilience, NIS2 focuses on broader cybersecurity resilience of essential and important entities, and GDPR focuses on people and personal data.

DORA is risk-based and operationally practical. It asks financial entities to understand which ICT-supported services matter, how severe ICT disruptions would affect them, which controls reduce the risk, how incidents are classified and escalated, how resilience is tested, how ICT third-party dependencies are governed and how evidence is maintained for management and supervisory review. The course keeps legal detail in the background and concentrates on the professional skills needed by cybersecurity, ICT risk, compliance, audit, cloud, outsourcing and operational resilience teams.

DORA can be understood as a practical framework built around several linked cybersecurity and operational-resilience questions:

  • What financial services and functions must continue? Learners map services, critical or important functions, ICT assets, data, identities, logs, recovery dependencies and business impact assumptions.
  • Who is accountable? Learners connect management-body accountability, ICT risk ownership, business impact ownership, SOC evidence, supplier relationship ownership and escalation responsibilities.
  • How are ICT risks controlled? Learners translate DORA into practical controls such as access management, encryption, monitoring, vulnerability management, secure configuration, backup, recovery, change control and secure operations.
  • What happens during incidents? Learners practise incident triage, classification, staged evidence, business impact recording, third-party coordination, post-incident lessons learned and reporting-readiness logic.
  • How is resilience tested? Learners distinguish vulnerability assessment, scenario exercises, crisis tabletop exercises, backup restoration, penetration testing, threat-led penetration testing and remediation evidence.
  • How are suppliers managed? Learners work with ICT third-party due diligence, contract controls, register-of-information thinking, subcontracting, concentration risk, monitoring and exit planning.
  • How is readiness kept alive? Learners finish with practical DORA control lists, operating cadence, trigger-based updates, evidence quality gates and final readiness sign-off packs.

The curriculum keeps the focus on actionable understanding rather than legal memorisation. Article numbers and regulatory technical standards are introduced only where they help learners navigate official sources or make operational decisions.

The programme uses a recurring fictional case, Northbridge Payments, to make DORA concrete. Learners revisit the same payment-institution environment when identifying critical functions, classifying ICT incidents, mapping cloud and SaaS dependencies, designing resilience tests, assessing third-party evidence, coordinating with GDPR and NIS2 perspectives and preparing board-level summaries. Each topic combines concise explanations with engaging didactic activities such as resilience-chain explorers, scope checkers, pillar maps, regulation triage routers, dependency detectives, incident-command simulations, recovery test planners, register-of-information worksheets, cloud concentration risk boards, threat-sharing judgement prompts, control-list workbenches, operating calendar builders, readiness sign-off desks, sorting exercises, flashcards, mini-quizzes, checklists and practical decision prompts.

The certification curriculum is designed for learners who need to understand DORA in cybersecurity, ICT, cloud, compliance, risk, audit, procurement, financial operations or management-support roles without becoming overwhelmed by legal drafting. It uses the following layered learning path:

  • DORA in the cybersecurity landscape: the first lesson builds the foundation: digital operational resilience, scope, actors, DORA pillars and coordination with NIS2/GDPR.
  • ICT risk management and governance: the second lesson turns DORA governance into practical risk ownership, critical-function mapping, controls, continuity and recovery evidence.
  • ICT-related incident management and reporting: the third lesson practises incident workflow, classification, staged reporting, significant cyber threats, post-incident review and cost/loss evidence.
  • Digital operational resilience testing and TLPT: the fourth lesson covers vulnerability assessment, scenario testing, crisis tabletop exercises, penetration testing, TLPT and remediation tracking.
  • ICT third-party, cloud, outsourcing and concentration risk: the fifth lesson covers provider lifecycle management, contracts, register of information, subcontracting, exit, cloud dependencies and critical ICT third-party oversight.
  • Threat information sharing, supervisory readiness and capstone: the sixth lesson consolidates the curriculum through threat-sharing judgement, evidence packs, roadmap planning and a DORA resilience case file.
  • DORA practitioner wrap-up: the seventh lesson turns the curriculum into practical control lists, operating cadence, trigger-based updates, final readiness sign-off and board-level control-pack communication.

The intended result is a learner who can brief technical and managerial stakeholders, participate in DORA readiness work, ask the right resilience questions during system design and incidents, and support proportionate DORA implementation in cooperation with legal, compliance, IT, security, risk, procurement, suppliers and management teams.

To acquaint yourself in detail with the certification curriculum you can expand and analyze the table below.

The EITC/IS/DORA Digital Operational Resilience Act Certification Curriculum references official and open-access EUR-Lex, European Commission, EBA, EIOPA, ESMA, ECB, ENISA and cybersecurity materials. Learning process is divided into a step-by-step structure (programmes -> lessons -> topics) covering relevant curriculum parts. Participants can access answers and ask more relevant questions in the Questions and answers section of the e-learning interface under currently progressed EITC programme curriculum topic. Direct and unlimited consultancy with domain experts is also accessible via the platform integrated online messaging system, as well as through the contact form.
For details on the Certification procedure check How it Works.

Curriculum Reference Resources

Core DORA legal framework and official EU policy

EUR-Lex — Regulation (EU) 2022/2554 on digital operational resilience for the financial sector (DORA)
https://eur-lex.europa.eu/eli/reg/2022/2554/oj

EUR-Lex — Regulation (EU) 2022/2554 legal summary
https://eur-lex.europa.eu/legal-content/ENG/LSU/?uri=oj%3AJOL_2022_333_R_0001

EUR-Lex — Directive (EU) 2022/2556 amending financial-services directives for DORA alignment
https://eur-lex.europa.eu/eli/dir/2022/2556/oj

European Commission — Cyber resilience in digital finance
https://finance.ec.europa.eu/digital-finance/cyber-resilience_en

European Commission — DORA implementing and delegated acts
https://finance.ec.europa.eu/regulation-and-supervision/financial-services-legislation/implementing-and-delegated-acts/digital-operational-resilience-regulation_en

Open-access video — Key requirements of DORA
https://www.youtube.com/watch?v=ez5vcQjEr0U

European Supervisory Authorities and DORA overview materials

ESMA — Digital Operational Resilience Act (DORA) overview
https://www.esma.europa.eu/esmas-activities/digital-finance-and-innovation/digital-operational-resilience-act-dora

EBA — Digital Operational Resilience Act and oversight framework
https://www.eba.europa.eu/activities/direct-supervision-and-oversight/digital-operational-resilience-act

EIOPA — Digital Operational Resilience Act (DORA)
https://www.eiopa.europa.eu/digital-operational-resilience-act-dora_en

EBA — Operational resilience and DORA policy products
https://www.eba.europa.eu/regulation-and-policy/operational-resilience

ESAs — First set of DORA rules for ICT, third-party risk and incident classification
https://www.eba.europa.eu/publications-and-media/press-releases/esas-publish-first-set-rules-under-dora-ict-and-third-party

ESAs — Second batch of DORA policy products
https://www.esma.europa.eu/press-news/esma-news/esas-published-second-batch-policy-products-under-dora

ICT risk management and governance references

EBA — RTS on ICT risk management framework and simplified ICT risk management framework
https://www.eba.europa.eu/activities/single-rulebook/regulatory-activities/operational-resilience/regulatory-technical-standards-ict-risk-management-framework-and-simplified-ict-risk-management

CSSF — ICT and cyber risk for DORA entities
https://www.cssf.lu/en/ict-and-cyber-risk-for-dora-entities/

Austrian FMA — DORA ICT risk management
https://www.fma.gv.at/en/cross-sectoral-topics/dora/dora-ict-risk-management/

ENISA — EU financial entities cybersecurity upgrade: DORA is now alive and kicking
https://www.enisa.europa.eu/news/eu-financial-entities-cybersecurity-upgrade-dora-is-now-alive-and-kicking

ICT-related incidents and reporting references

EBA — Joint technical standards on major ICT-related incident reporting under DORA
https://www.eba.europa.eu/activities/single-rulebook/regulatory-activities/operational-resilience/joint-technical-standards-major-incident-reporting

Commission Delegated Regulation (EU) 2024/1772 — RTS on incident classification
https://eur-lex.europa.eu/eli/reg_del/2024/1772/oj

Commission Delegated Regulation (EU) 2025/301 — RTS on major incident reporting content and time limits
https://eur-lex.europa.eu/eli/reg_del/2025/301/oj

Commission Implementing Regulation (EU) 2025/302 — ITS on incident reporting templates and procedures
https://eur-lex.europa.eu/eli/reg_impl/2025/302/oj

Central Bank of Ireland — DORA reporting major ICT-related incidents and significant cyber threats
https://www.centralbank.ie/regulation/digital-operational-resilience-act-dora/reporting-major-ict-related-incidents-and-significant-cyber-threats

Austrian FMA — DORA ICT-related incidents
https://www.fma.gv.at/en/cross-sectoral-topics/dora/dora-ict-related-incidents/

EBA — Joint Guidelines on estimation of aggregated annual costs and losses caused by major ICT-related incidents
https://www.eba.europa.eu/activities/single-rulebook/regulatory-activities/operational-resilience/joint-guidelines-estimation-aggregated-annual-costs-and-losses-caused-major-ict-related-incidents

Digital operational resilience testing, TLPT and TIBER references

EBA — Joint RTS specifying elements related to threat-led penetration testing
https://www.eba.europa.eu/activities/single-rulebook/regulatory-activities/operational-resilience/joint-regulatory-technical-standards-specifying-elements-related-threat-led-penetration-tests

ESMA — Final report on DORA RTS on TLPT (PDF)
https://www.esma.europa.eu/sites/default/files/2024-07/JC_2024-29_-_Final_report_DORA_RTS_on_TLPT.pdf

Commission Delegated Regulation (EU) 2025/1190 on DORA TLPT RTS
https://eur-lex.europa.eu/eli/reg_del/2025/1190/oj

ECB — What is TIBER-EU?
https://www.ecb.europa.eu/paym/cyber-resilience/tiber-eu/html/index.en.html

ECB — TIBER-EU framework updated to align with DORA
https://www.ecb.europa.eu/press/intro/news/html/ecb.mipnews250211.en.html

ECB — TIBER-EU Framework 2025
https://www.ecb.europa.eu/pub/pdf/other/ecb.tiber_eu_framework_2025~b32eff9a10.en.pdf

ECB — TIBER-EU Guidance for Service Provider Procurement
https://www.ecb.europa.eu/pub/pdf/annex/ecb.tiber_eu_service_provider_procurement_2025.en.pdf

ECB — TIBER-EU Control Team Guidance
https://www.ecb.europa.eu/pub/pdf/annex/ecb.tiber_control_team_2025.en.pdf

ECB — TIBER-EU Targeted Threat Intelligence Report Guidance
https://www.ecb.europa.eu/pub/pdf/annex/ecb.tiber_targeted_threat_intelligence_report_guidance_2025.en.pdf

ECB — TIBER-EU Red Team Test Plan Guidance
https://www.ecb.europa.eu/pub/pdf/annex/ecb.tiber_red_team_test_plan_guidance_2025.en.pdf

ECB — TIBER-EU Attestation Guidance
https://www.ecb.europa.eu/pub/pdf/annex/ecb.tiber_attestation_guidance_2025.en.pdf

Austrian FMA — DORA digital operational resilience testing
https://www.fma.gv.at/en/cross-sectoral-topics/dora/dora-digital-operational-resilience-testing/

Central Bank of Ireland — TIBER-IE and DORA TLPT
https://www.centralbank.ie/financial-system/operational-resilience-and-cyber/cyber-resilience/tiber-ie

ICT third-party, cloud, register of information and oversight references

EBA — ITS templates for the register of information on ICT third-party arrangements
https://www.eba.europa.eu/activities/single-rulebook/regulatory-activities/operational-resilience/implementing-technical-standards-establish-templates-register-information

EBA — Preparation for DORA application and registers of information
https://www.eba.europa.eu/activities/direct-supervision-and-oversight/digital-operational-resilience-act/preparation-dora-application

EIOPA — Key findings from the 2024 ESAs dry run exercise on DORA registers of information
https://www.eiopa.europa.eu/publications/key-findings-2024-esas-dry-run-exercise-dora_en

EBA — RTS on the policy on ICT services supporting critical or important functions provided by ICT third-party service providers
https://www.eba.europa.eu/activities/single-rulebook/regulatory-activities/operational-resilience/regulatory-technical-standards-policy-ict-services-supporting-critical-or-important-functions

Commission Delegated Regulation (EU) 2024/1773 on ICT third-party policy
https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32024R1773

Commission Implementing Regulation (EU) 2024/2956 on register templates
https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32024R2956

EBA — Joint RTS on subcontracting ICT services supporting critical or important functions
https://www.eba.europa.eu/activities/single-rulebook/regulatory-activities/operational-resilience/joint-regulatory-technical-subcontracting

Austrian FMA — DORA managing of ICT third-party risk
https://www.fma.gv.at/en/cross-sectoral-topics/dora/dora-managing-of-ict-third-party-risk/

EBA — DORA oversight of critical ICT third-party providers
https://www.eba.europa.eu/activities/direct-supervision-and-oversight/digital-operational-resilience-act/dora-oversight

ESMA — DORA oversight
https://www.esma.europa.eu/dora-oversight

ESAs — DORA oversight of critical third-party providers: guide on oversight activities (PDF)
https://www.esma.europa.eu/sites/default/files/2025-07/JC_2025_29__DORA_Guide_on_oversight_activities.pdf

ESMA — List of designated critical ICT third-party providers (PDF)
https://www.esma.europa.eu/sites/default/files/2025-11/List_of_designated_CTPPs.pdf

EIOPA — ESAs designate critical ICT third-party providers under DORA
https://www.eiopa.europa.eu/european-supervisory-authorities-designate-critical-ict-third-party-providers-under-digital-2025-11-18_en

ECB Banking Supervision — Guide on outsourcing cloud services to cloud service providers
https://www.bankingsupervision.europa.eu/press/pr/date/2025/html/ssm.pr250716~c0401b1b6b.en.html

Threat information sharing and cybersecurity supporting references

EBA Interactive Single Rulebook — DORA Article 45 information-sharing arrangements
https://www.eba.europa.eu/regulation-and-policy/single-rulebook/interactive-single-rulebook/17772

EBA Interactive Single Rulebook — DORA Chapter VI information-sharing arrangements
https://www.eba.europa.eu/regulation-and-policy/single-rulebook/interactive-single-rulebook/17716

ENISA — Good Practice Guide on Information Sharing
https://www.enisa.europa.eu/publications/good-practice-guide

ENISA — Cyber Security Information Sharing overview
https://www.enisa.europa.eu/publications/cybersecurity-information-sharing

ENISA — Threat Landscape
https://www.enisa.europa.eu/topics/cyber-threats/threat-landscape

ENISA — Threat Landscape: Finance Sector
https://www.enisa.europa.eu/publications/enisa-threat-landscape-finance-sector

ENISA — CSIRT Maturity Framework
https://www.enisa.europa.eu/topics/incident-response/csirt-capabilities/csirt-maturity

OWASP — Application Security Verification Standard (ASVS)
https://owasp.org/www-project-application-security-verification-standard/

OWASP Cheat Sheet Series — Logging Cheat Sheet
https://cheatsheetseries.owasp.org/cheatsheets/Logging_Cheat_Sheet.html

OWASP — Software Assurance Maturity Model (SAMM)
https://owasp.org/www-project-samm/

Cross-programme coordination references

European Commission — NIS2 Directive policy overview
https://digital-strategy.ec.europa.eu/en/policies/nis2-directive

EUR-Lex — Regulation (EU) 2016/679 General Data Protection Regulation
https://eur-lex.europa.eu/eli/reg/2016/679/oj

Certification Programme Curriculum

DORA in the cybersecurity landscape: why resilience matters 4 Topics
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Lesson Content
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DORA as digital operational resilience: from cyber incidents to financial continuity
Who is in scope: financial entities, ICT providers and critical functions
The DORA map: five pillars plus critical ICT third-party oversight
DORA vs NIS2 vs GDPR: coordinating obligations without duplication
ICT risk management and governance under DORA 4 Topics
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Lesson Content
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Governance: accountability is not only an IT problem
Critical or important functions, assets, data and dependencies
Core ICT controls: protect, prevent, detect and respond
Continuity, recovery, crisis communication and annual review
ICT-related incident management, classification and reporting 4 Topics
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Lesson Content
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Building the DORA incident workflow
Classifying ICT incidents and significant cyber threats
Initial, intermediate and final reporting without panic
Post-incident learning, costs, losses and remediation
Digital operational resilience testing and TLPT 4 Topics
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Lesson Content
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The resilience testing programme: from hygiene to stress
Tabletop exercises and cyber crisis simulations
Threat-led penetration testing: TLPT made simple
Turning test findings into resilience evidence
ICT third-party, cloud, outsourcing and concentration risk 4 Topics
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Lesson Content
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Third-party risk lifecycle: before, during and after the contract
Contracts for ICT services supporting critical or important functions
Register of Information: making ICT dependencies visible
Concentration risk, subcontracting and critical ICT third-party providers
Threat information sharing, supervisory readiness and the DORA case file 4 Topics
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Lesson Content
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Cyber threat information sharing under DORA
Supervisory readiness: what evidence should exist?
DORA implementation roadmap: from gap assessment to resilience culture
Capstone: the DORA resilience case file
DORA practitioner wrap-up: control lists, operating cadence and readiness sign-off 3 Topics
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Lesson Content
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DORA control-list workbench: from learning to operational checks
Operating DORA after implementation: cadence, triggers and ownership
Final readiness sign-off: DORA control pack for teams, board and supervisors
EITC/IS/DORA Digital Operational Resilience Act
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Certification Center

Programme Home
DORA in the cybersecurity landscape: why resilience matters
DORA as digital operational resilience: from cyber incidents to financial continuity
Who is in scope: financial entities, ICT providers and critical functions
The DORA map: five pillars plus critical ICT third-party oversight
DORA vs NIS2 vs GDPR: coordinating obligations without duplication
ICT risk management and governance under DORA
Governance: accountability is not only an IT problem
Critical or important functions, assets, data and dependencies
Core ICT controls: protect, prevent, detect and respond
Continuity, recovery, crisis communication and annual review
ICT-related incident management, classification and reporting
Building the DORA incident workflow
Classifying ICT incidents and significant cyber threats
Initial, intermediate and final reporting without panic
Post-incident learning, costs, losses and remediation
Digital operational resilience testing and TLPT
The resilience testing programme: from hygiene to stress
Tabletop exercises and cyber crisis simulations
Threat-led penetration testing: TLPT made simple
Turning test findings into resilience evidence
ICT third-party, cloud, outsourcing and concentration risk
Third-party risk lifecycle: before, during and after the contract
Contracts for ICT services supporting critical or important functions
Register of Information: making ICT dependencies visible
Concentration risk, subcontracting and critical ICT third-party providers
Threat information sharing, supervisory readiness and the DORA case file
Cyber threat information sharing under DORA
Supervisory readiness: what evidence should exist?
DORA implementation roadmap: from gap assessment to resilience culture
Capstone: the DORA resilience case file
DORA practitioner wrap-up: control lists, operating cadence and readiness sign-off
DORA control-list workbench: from learning to operational checks
Operating DORA after implementation: cadence, triggers and ownership
Final readiness sign-off: DORA control pack for teams, board and supervisors
EITC/IS/DORA Digital Operational Resilience Act

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